FREQUENTLY ASKED QUESTIONS

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  • FREQUENTLY ASKED QUESTIONS

Vintage items are pre-loved/pre-owned clothing, accessories and shoes from another decade so they are likely to show signs of wear or have small imperfections.

The size described in the listing is an estimated of how the garment will fit. For absolute accuracy please check the measurements provided in the description.

We try to describe the sizes as accurate as possible, but please keep in mind that sizes nowadays can differ from sizes used back then.

Please note the measurements in the description of each item for the exact size. If you want to be certain if something is going to fit you, compare the measurements listed with your own clothes.

Yes, Adult World Shop ships worldwide from Barcelona, Spain!

The default pricing on our site is in EUR, the conversion rate depends on your issuing credit card company used on the transaction.

Please also note that we have no way of anticipating if your country will charge customs fees for international shipments upon entry. The customer is responsible for applicable customs fees, import duties, taxes, or any other charges.

Upon placing an order on Adult World Shop, a confirmation email will be sent to the email address provided at checkout. This is automatic, and will include all the info you have provided for us to ship your order correctly. Please ensure your address is EXACT so that we can get the package to your doorstep.

By placing an order, you confirm that you have read and agree to Adult World Shop's policies. If you have any questions about your order, please submit a request on our CONTACT FORM.

All orders will be shipped within 1-3 business days after being processed, we do not ship on weekends or holidays.

Once your package has been shipped you will receive a confirmation email and a subsequent email with your tracking information. If you don't receive any email, please submit a request on our CONTACT FORM.

Please contact us within 7 days and ship items back within 14 days of delivery.

Buyers are responsible for return shipping costs.

Original shipping fee paid is strictly non-refundable. Items purchased with free delivery will be refunded at a discounted rate for the delivery costs incurred to send the item(s) to you.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please refer to RETURNS for more information.

We don't accept exchanges or cancellations.

Vintage items are more likely to be fragile so hand washing your garment is recommended.

We try to describe the sizes as accurately as possible, but please keep in mind that sizes nowadays can differ to sizes used back then. Please note the measurements in the description for the exact size.

Consider the fact that the colors of our clothes in real life may look slightly different depending on the screen of your device (computer, tablet, phone).

Please keep in mind that all clothes are second-hand and used by other people. Minor spots, fading and a used look can be the case for these clothes.

If you have any further questions about the product, please submit a request on our CONTACT FORM.