Frequently Asked Questions

Vintage items are pre-loved/pre-owned clothing, accessories and shoes from another decade so they are likely to show signs of wear or have small imperfections.

The size described in the listing is an estimated of how the garment will fit. For absolute accuracy please check the measurements provided in the description. We try to describe the sizes as accurate as possible, but please keep in mind that sizes nowadays can differ from sizes used back then. Please note the measurements in the description of each item for the exact size. If you want to be certain if something is going to fit you, compare the measurements listed with your own clothes.
Our measurements are all taken from garments laying flat.

Yes, Adult World Shop ships worldwide!

The default pricing on our site is in EUR, the conversion rate depends on your issuing credit card company used on the transaction.

Please also note that we have no way of anticipating if your country will charge customs fees for international shipments upon entry. The customer is responsible for applicable customs fees, import duties, taxes, or any other charges.

Credit Cards: We accept Visa, Mastercard, and American Express. Note, cards issued by local banks which do not carry one of the below logos will not be accepted by our global processing service, in which case we recommend PayPal as an alternative.

PayPal: Use any payment method on the growing list of ways to fund a PayPal account in your country. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.

Store Credit: Use store credit.Ā Store credit never expire and may be combined with promotions and rebates.

Upon placing an order on Adult World Shop, a confirmation email will be sent to the email address provided at checkout. This is automatic, and will include all the info you have provided for us to ship your order correctly. Please ensure your address is EXACT so that we can get the package to your doorstep.

All orders will be shipped within 1-3 business days, we do not ship on weekends.

Once your package has been shipped you will receive a confirmation email and a subsequent email with your tracking information. If you don't receive any email, please feel free to contact us.

Adult World Shop ONLY accept returns for store credit.

EU customers can return their orders. Please contact us within 3 days and ship items back within 7 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We don't accept returns from customers outside the EU.

Please refer to RETURNS for more information.

We don't accept exchanges or cancellations.

But please contact us if you have any problems with your order.

We recommend first checking with your local post office in person. Please note that a phone call is not the best way to turn up a missing package, an in-person visit armed with your tracking number, name, and address will allow the postal employees to physically check the local post office to see if your package is being held there for you.

We recommend first check in-person with your local post officeĀ using the tracking number as reference. Sometimes, packages are held there and tracking info is not updated to indicate it is being held.