FREQUENTLY ASKED QUESTIONS

What does “vintage” mean?

"Vintage" refers to pre-loved and pre-owned clothing, accessories, and shoes from another era. These items are likely to display signs of wear and may have small imperfections.

Considerations for Vintage Clothing

  • Sizing: While we make efforts to provide accurate size descriptions, please keep in mind that sizing standards have changed over time. To ensure the right fit, refer to the measurements in the product description.

  • Color Variations: Be aware that the colors of our clothing may appear slightly different in real life due to variations in your device's screen (e.g., computer, tablet, phone).

  • Condition: All our clothing is second-hand and previously worn. Expect minor imperfections such as spots, fading, and a gently worn appearance.

If you have any additional questions or need more details about a product, don't hesitate to reach out. Simply submit your inquiry through our CONTACT FORM.

How do I know if the size is right?

The size mentioned in the listing serves as an approximation of the garment's fit. For precise accuracy, consult the detailed measurements provided in the item description. It's important to note that contemporary sizes may differ from those used in the past.

To guarantee a perfect fit, carefully review the measurements in the item description. For added assurance, compare these measurements with those of your own clothing. This step ensures that you make an informed decision, considering both the estimated size and your personal preferences for an ideal fit.

Do you ship internationally?

Yes, Adult World Shop ships worldwide from Barcelona, Spain!

Our website displays prices in EUR by default, and the exact conversion rate will depend on your credit card company when making a purchase.

Please be aware that we cannot predict whether your country might impose customs fees on international deliveries. Kindly keep in mind that any customs fees, import duties, taxes, or additional charges are the responsibility of the customer.

What happens once I order?

Upon placing an order at Adult World Shop, an automated confirmation email will be sent to the email address you provided during checkout. This email will contain all the necessary information you've supplied to ensure accurate delivery. It's crucial to double-check and ensure that your address is precise to facilitate the successful delivery of your package to your doorstep.

When you place an order, you are confirming that you have read and agreed to Adult World Shop's policies. If you have any questions regarding your order, please don't hesitate to reach out by submitting a request through our CONTACT FORM.

When will my order ship?

All orders are processed and shipped within 1-3 business days. Please note that we do not ship orders on weekends or holidays.

Upon shipment, you will receive two emails: a confirmation email and a subsequent email with your tracking information. If you do not receive any emails, please feel free to submit a request through our CONTACT FORM.

Can I return my order?

Contact us within 7 days, return items within 14 days of delivery.

Buyers are responsible for return shipping costs, and the original shipping fee is non-refundable. For items with free delivery, refunds are issued at a discounted rate to account for the initial shipping expenses.

Items must be returned in their original condition; any loss in value is the buyer's responsibility.

For complete and crucial information, consult our full RETURNS policy.

Can I exchange something?

We do not accept exchanges or cancellations. However, if you encounter any issues with your order, please submit a request through our CONTACT FORM.

Care instructions

Vintage items are more likely to be fragile so hand washing your garment is recommended due to their delicate nature and to preserve their vintage quality.